To read reviews, click on an apartment name. Please rate your own apartment to help others choose wisely. Thanks for your help!

 Return to Review List

	Apartment Information		Review
	The Savoy 5500 Samspon St Houston ,   Tx   77004 877-541-5721 Rating Recommend:     No Overall Rating:  1.0 Security:  1.0 Parking:  5.0 Appearance:  4.0 Management:  1.0 Maintenance:  4.0 Unit Condition:   1.0 Noise:  2.0		Review Title:   Trick You Into Signing, Then You Learn The Horribl Reviewer:   Anonymous   Review Date:  2/16/05      Rate This Apartment     This is an apartment that caught my eye b/c of the close proximity to down town. It looked nice and the price was reasonable compared to other complexes on the Med Ctr side of 288. However, once I moved in, I learned just why the price was so reasonable& you dont get what is promised to you when you sign the lease. My number one fuss is the complete lack of customer appreciation. I have paid my rent and water bills on time consistently, but Management doesnt take this into consideration at all when you come to them with a problem and need help, and theyre not even friendly when you talk to them. None of them are willing to work with you, and they dont seem interested at all in keeping responsible tenants happy, it actually seems like they could care less if you stay there or not, so its easy to see why retention levels are very low and recommendations are far and few between. I dont understand why the owners of this complex keep this management staff. Management is very unorganized and doesn't keep accurate records of issues  then they accuse you of doing something you havent done or report that you havent resolved an issue, even though you took care of it months ago. They dont keep track of packages and dont give you slips to let you know theyre there. The "hot tub" isnt hot, seems to be just the same water as the pool, but in a different section of the pool. The workout equipment in the workout room has been broken since I moved in during Feb 2004. The security gate is broken most of the time, and even when it does work, its not secure, b/c the walk-in and drive-thru security codes have not been changed since I moved into this apartment Feb 2004! And from talking to a resident that has lived here longer, its been the same code since before Sept of 2003, and its now Feb 2005! One positive thing is the maintenance staff is friendly and keep the shrubs/grass very-well kept. However, I dont understand why maintenance is blowing all the leaves off the ground and trimming the shrubs very often, yet the security gate is broken most of the time& can we say Mgmt needs to organize priorities??!?! Last thing I have to say, is that thank goodness I only have 6 more months in this hell-hole until I get my house!!

 Need to rent an apartment? Click here to view apartment rentals!