Apartment Review for Waterford On Westheimer - Houston, TX

We rent @ Waterford on Westheimer (13099 Westheimer). We took Grant for a bike ride and the safety on the garage door was not pushed all the way up. Needless to say, we were locked out. It was after 8PM, we called the answering service and advised that we were 2 females with a 3 yr old, no food, water, car, or money and that we would gladly pay for maintenance to come out. The property manager refused to send help. We remained outside for over 2 hours before a lock smith opened the garage door. Our safety and well being was not of concern. We have had numerous problems (insect infestations, faulty plumbing, A/C problems) and we never were rude or disrespectful and our rent has always been on time. This is how we are valued and appreciated. If you were thinking of renting at Waterford on Westheimer please think again. The safety and comfort of your family is not their concern. Make it your concern and do not rent with these "people".